We like it here’ say 88 per cent of Barnet residents

The Press Release below highlights the latest results from the Residents’ Perception Survey.
‘We like it here’ say 88 per cent of Barnet residents

The vast majority of Barnet residents feel positive about their local area and council and think local services are improving, a survey has revealed.

Of the 1,600 residents questioned in the Barnet Residents’ Perception Survey, 88 per cent said they were satisfied with their local area as a place to live, a two per cent increase on the previous survey in 2010.

Despite the council making £42m savings over the last three years, 72 per cent of residents felt the council was doing a good job, offering value for money (55 per cent) and improving their area (60 per cent).

Residents’ top three concerns were crime (31 per cent), road and pavement conditions (26 per cent) and level of council tax (23 per cent)

Council tax has overtaken rising prices and interest rates as a major concern from the previous survey.

Residents are also now more concerned with traffic congestion, litter and dirty streets, and lack of affordable housing compared to 2010’s survey.

Nine services saw significant increases in satisfaction (roads, adult social services, education, children social services, parks, playgrounds & open spaces, pavements and housing benefit service).

Street cleansing and libraries saw a three per cent drop in satisfaction ratings while parking and council leisure facilities saw a four per cent decrease in satisfaction.

Council Leader Councillor Richard Cornelius: “Barnet has chosen to cut the cost of administration rather than reduce services. Residents seem to like this and share our concerns at the levels of council tax.

“We have reflected our residents’ concerns about the level of council tax by taking the decision not to increase it for the fourth year running.

“Of course there are always areas for improvement and we’ll be looking at the results closely. This consultation helps to inform our plans and last year we spent an extra £4.5m on roads and pavements and supporting younger residents not in employment, education or training in response to a previous perception survey.”

The Residents’ Perception Survey was conducted by an independent market research company.

Telephone interviews were conducted with over 1,600 residents (adults 18+) from a representative quota sample on age, gender, ethnic origin and housing tenure across the London Borough of Barnet.


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